As a global leader in security technology and remote monitoring services, we can help you experience:
Security System Monitoring for Round-the-Clock Protection & Peace of Mind
With our expertly delivered security monitoring services, we help you increase security effectiveness, manage your security operations, and enhance the safety of your organization’s people, property, and assets.
Reassuringly Alert. Constantly Present.
24/7
Our Monitoring Centers are staffed
24 hours a day, seven days a week
365
Working continuously all year-round to help protect your business
40+
Securitas Technology Monitoring Centers across the globe
1,600,000
Monitored connections worldwide
50,000,000
Monitoring signals handled annually
3
Three-time winner of The Monitoring Association’s ‘Monitoring Center of the Year’ award.
Our Services
Industry-Leading Security System Monitoring
Alarm Monitoring
24-hour professional monitoring of your security and safety technology.
- Intrusion Detection
- Fire and Sprinkler
- Critical Condition (power loss, temperature, carbon monoxide detection, water detection, industrial processes, etc.)
- Hold-up/Panic
- Elevator/Emergency Phone
- Medical Alert/Personal Emergency Response
Video Monitoring Services
Did you know that we can extend the power of your security monitoring systems with video surveillance monitoring?
By combining your video system with our award-winning interactive monitoring and AI-powered alarm verification services, we can help your business adopt a proactive approach to incident response.
Additional Alarm Management & Response Services
Clarity & Control to Optimize Your Security
Connecting your monitoring services to our industry-leading security management platform, giving you anytime access to alarm status, activity, and reports.
Ask us to help you manage false alarm fines by investigating, resolving, and settling them on your behalf, on a per-request basis.
Allow us to assist you with the process of registering, obtaining, and renewing alarm permits for your security systems.
Leave us to provide a professional response to alarms by deploying Securitas Mobile Guards to assist with verification, escalation, and alarm resetting.
Key Benefits
The Advantages of a Security Monitoring System
Constant Coverage
Our Monitoring Centers work non-stop, giving your security systems complete coverage. You can rest assured your organization is being protected by our highly trained monitoring team.
Effective Police Engagement
Alarms verified by our monitoring professionals using video surveillance can help increase the likelihood that police will prioritize the event for faster response.
Managed False Alarms
Most security alerts are in fact false. Our security monitoring services combine alarm monitoring with video verification to help identify real events to save you the cost and hassle of false alarms. Our expertise in this area means we can also offer effective solutions for daily false alarm and permit management.
Added Support for On-Site Security
Extend the reach of your guard staff through professional monitored security services that augment and support on-site security teams, which can also be complemented by Mobile Guards deployed by Securitas.
Enhanced Employee Safety
Give your employees, lone-workers, and customers the peace of mind that our expert monitoring team are ready to respond to a security or fire incident.
Greater Potential for Apprehension
Calls from professional monitoring companies increase the chances of the apprehension of an intruder and improve the possibility of recovering stolen items.
Why Securitas Technology?
Experts in Security Monitoring
Decades of Experience
Securitas Technology brings over 25 years of experience to Security Monitoring. Our Monitoring Centers employ some of the most experienced monitoring specialists in the industry — trained through our proprietary program and educated in your specific protocols — with access to the advanced security monitoring tools needed to effectively monitor all types of security systems. Our unique expertise and commitment to quality are why we’re trusted by the Fortune 500 and beyond.
Powering Connectivity, Capacity & Continuity
We bring simplicity from complexity to help you find the right combination of security monitoring services for your organization’s unique needs. Our Monitoring Centers use advanced technology and high-capacity network infrastructure capable of handling millions of communications every week between security panels and the Monitoring Center. We’re also fully prepared for disaster situations, with robust redundancy and recovery protocols in place.
Industry-Leading Standards & Certifications
Our security monitoring solutions adhere to accrediting and regulatory standards to meet requirements nation-wide, including:
- Underwriters Laboratories (UL)
- New York City Fire
- Factory Mutual / FM Global
- SSAE-16 SOC2 Type 2 Certification
Recognized by the Industry
As well as being UL, ULC, and UL2050 certified, and we’re proud to be recognized as a Five Diamond monitoring provider by The Monitoring Association (TMA) for continually meeting their ‘Five Points of Excellence.’ These include:
-
Commitment to random inspections and quality standards
-
Commitment to the highest levels of customer service
-
Commitment to ongoing education and training
-
Commitment to raising the industry standard
-
Commitment to reducing false dispatches
Securitas Technology is proud to have been named ‘TMA Monitoring Center of the Year’ three times.
Decades of Experience
Securitas Technology brings over 25 years of experience to Security Monitoring. Our Monitoring Centers employ some of the most experienced monitoring specialists in the industry — trained through our proprietary program and educated in your specific protocols — with access to the advanced security monitoring tools needed to effectively monitor all types of security systems. Our unique expertise and commitment to quality are why we’re trusted by the Fortune 500 and beyond.
Powering Connectivity, Capacity & Continuity
We bring simplicity from complexity to help you find the right combination of security monitoring services for your organization’s unique needs. Our Monitoring Centers use advanced technology and high-capacity network infrastructure capable of handling millions of communications every week between security panels and the Monitoring Center. We’re also fully prepared for disaster situations, with robust redundancy and recovery protocols in place.
Industry-Leading Standards & Certifications
Our security monitoring solutions adhere to accrediting and regulatory standards to meet requirements nation-wide, including:
- Underwriters Laboratories (UL)
- New York City Fire
- Factory Mutual / FM Global
- SSAE-16 SOC2 Type 2 Certification
Recognized by the Industry
As well as being UL, ULC, and UL2050 certified, and we’re proud to be recognized as a Five Diamond monitoring provider by The Monitoring Association (TMA) for continually meeting their ‘Five Points of Excellence.’ These include:
-
Commitment to random inspections and quality standards
-
Commitment to the highest levels of customer service
-
Commitment to ongoing education and training
-
Commitment to raising the industry standard
-
Commitment to reducing false dispatches
Securitas Technology is proud to have been named ‘TMA Monitoring Center of the Year’ three times.
Security Monitoring FAQs
Security monitoring is a collection of remote security services performed by a professional agent from a Security Monitoring Center. This can include monitoring and verifying alarms, alerting the police or fire department, and executing on your response plan. It can also include routine tasks like escorting staff via video monitoring and granting access to a building after verifying credentials.
Your security systems are monitored for activity 24/7 (or according to your needs) from a professionally staffed Security Monitoring Center. We’re able to monitor a very wide range of systems and respond rapidly to events. If there’s an alarm, an agent confirms that it’s real by contacting your on-site security teams or by reviewing footage from your video surveillance system. Once the alarm is verified, the agent contacts the police or fire department, and/or follows your response plan.
Securitas Technology can monitor a wide range of security systems, including fire, intrusion, video surveillance, elevator/emergency phones, hold up/panic buttons, personal emergency systems, and critical condition monitoring for power loss, temperature change, carbon monoxide (CO) detection, water detection, system malfunction, etc. These remote monitored systems ensure your organization receives real-time protection and rapid response to any security or safety event.
Security monitoring systems can help you better protect your premises and people. You benefit from reduced exposure to false alarms, which can result in a fine, and having real alarms verified by our agents for police response. The quicker the police arrive, and your security response plan is activated, the higher the chances of reducing loss.
Monitoring security is essential for protecting your organization from potential threats. At Securitas Technology, our solutions ensure that every alert is acted upon, providing comprehensive safety for your business and employees. Our monitoring security services include a range of professional solutions like 24/7 alarm monitoring, video surveillance monitoring, and rapid incident response tailored to meet your needs.
No! Our Monitoring Centers operate 24/7, 365 days a year, so you can have peace of mind that your business remains protected.
When this technology is deployed alongside video surveillance, remote access control offers a person needing access to your location the ability to request access without intervention by on-site guards. The person instead contacts our Monitoring Center and shows their credentials that authorize their entry according to your designated procedures. Once verified, our operator then opens the gate or door, and can follow the visitor on camera if needed.
Remote access services enable you to securely and conveniently provide access to a location without having to have a person on-site. This could be during after-hours or at locations with low traffic where in-person guarding is not warranted. Leveraging your video surveillance system, a remote agent can verify credentials and follow your procedures to remotely open a door or gate, and even monitor the visit via video if needed.
Remote Tours and Remote Guarding are services Securitas Technology offers via our Security Monitoring Center. A monitoring agent initiates a remote video session on a designated schedule or monitors continuously during a defined period, to look for unusual conditions or suspicious activity. If anything happens, they will take action following your organization’s response plan.
Yes, it can! In addition to 24/7 security monitoring, we offer a range of video monitoring services designed to help your staff stay safe during vulnerable situations, such as when lone working or when opening and closing the premises for the day. Our monitoring agents access live feeds from your video surveillance system to monitor for security threats, watch over employees, and help them feel safer.
Yes. Our scalable security monitoring is part of Securitas Technology’s comprehensive global security services, designed to grow with your business. Through our Global Clients Program, we deliver centralized, standardized monitoring across all locations—ensuring consistent protection, fast response times, and simplified management as your global footprint expands
Featured Solutions
Frequently Paired with Security Monitoring
Video Surveillance
Keep an eye on your business from anywhere, any time with Securitas Technology, one of the top verified video surveillance companies.
Intrusion Detection System
Deter potential intruders from your premises with a reliable intrusion system.
Access Control
Create a safe environment for your employees and visitors with commercial access control systems.
Fire Detection
Protect your people and minimize the risks to your business with reliable fire detection and alarm systems.
Shrinkage Control & Retail Loss Prevention
Prevent business loss due to internal theft and retail shrinkage with retail loss prevention systems. Loss prevention in retail requires a comprehensive approach, combining technology, employee training, and strategic monitoring to ensure a secure environment for both staff and customers.
Electronic Article Surveillance (EAS)
Electronic article surveillance solutions for reducing theft, tracking inventory & improving the customer experience.
Video Monitoring Services
Improve alarm response, boost business security, and enhance operational efficiency with our range of interactive remote video monitoring services.
Talk to Us About 24/7 Security Monitoring Services Tailored to Your Business
Speak with a Securitas Technology expert today
