Security Monitoring

Security Monitoring is a collection of security services performed remotely by a professional agent from a Monitoring Center. This can include monitoring and verifying alarms, alerting the police or fire department, and executing on your response plan. It can also include routine tasks like escorting staff via video monitoring and granting access to a building after verifying credentials.

Your security systems are monitored for activity 24/7 from a professionally staffed Monitoring Center. We’re able to monitor a very wide range of systems, and respond rapidly to events.  If there’s an alarm, an agent confirms that it’s real by contacting your on-site security teams or by reviewing footage from your video surveillance system. Once the alarm is verified, the agent contacts the police or fire department, and/or follows your response plan.

Securitas Technology can monitor a wide range of security systems, including fire, intrusion, video surveillance, elevator/emergency phones, hold up/panic buttons, personal emergency systems, and critical condition monitoring for power loss, temperature change, CO detection, water detection, system malfunction, etc. 

Professional security monitoring can help you better protect your premises and people. You benefit from reduced exposure to false alarms, which can result in a fine, and having real alarms verified by our agents for police response. The quicker the police arrive, and your security response plan is activated, the higher the chances of reducing loss.

No! Our Monitoring Centers operate 24/7, 365 days a year, so you can have peace of mind that your business remains protected. 

The person needing access to your location contacts our Monitoring Center, and shows their credentials that authorize their entry according to your designated procedures. Once verified, our operator then opens the gate or door, and can follow the visitor on camera if needed.

Remote access services enable you to securely and conveniently provide access to a location without having to have a person on-site. This could be during after-hours or at locations with low traffic where in-person guarding is not warranted. A remote agent can verify credentials following your procedures, open the door or gate, and even monitor the visit via video if needed. 

Remote Tours and Remote Guarding are services where a Securitas Technology monitoring agent initiates a remote video session on a designated schedule, or monitors continuously during a defined period to look for unusual conditions or suspicious activity. If anything happens, they will take action following your response plan.  

Safe Escort is a service where a Securitas Technology monitoring agent, on request, watches over someone in a potentially dangerous situation using fixed video cameras. The agent follows that person until they are in a safe location.  

Safe Guard is a service where a Securitas Technology monitoring agent, on request, uses fixed video cameras to observe the movement of a person to help avoid a threatening situation from escalating in a lone-worker situation. Response can include warning that the site is being watched.