Four Ways to Supercharge Your Business with Expert Security Services 

Effective security starts with the right technologies in an integrated security solution. But it doesn’t end there. How you use those technologies and how they are managed and maintained over the long term through business security services are the most critical factors in safeguarding your people and property. 

That’s not just our advice. Year after year, our clients tell us* that the single most important consideration in selecting a security technology provider is the quality of their services. 

Here are 4 key benefits that security services can deliver to your organization to help you get the most from your security solutions: 

1. Adopt 24/7 Security Services for Alarm and Event Management 

First and foremost, it is essential that events – alarms from your access control, video surveillance, intrusion systems, fire panels, etc. – are managed quickly and efficiently. There are many factors that go into security monitoring services. Certainly, you want timely response. But you also need effective response: the ability to detect and deal with false alarms while responding to real events following a plan customized to your organization. 

With video surveillance systems now widely used, video verification is a key capacity to look for. The rich detail provided by video not only supports better verification but also gives responders actionable information. 

What to look for in a security services provider: 

• Effective alarm verification  
• Experienced agents  
• Advanced monitoring technology, including audio and video 
•  Robust infrastructure with redundancy and recovery protocols

2. Leverage Managed Security Services to Keep Your Technology Secure and Current 

Today’s electronic security systems are highly sophisticated, using advanced software and networking technology and increasingly cloud storage and AI-driven analytics. Vendors are supplying firmware and software updates regularly.  Proactive maintenance is essential from a service partner with the knowledge and capacity (on-site and remote) to apply updates as soon as they are available to take advantage of new features and reduce exposure to cyber risks. 

Like any kind of equipment, security technology also needs to be repaired from time to time. You’ll want a security service provider with the capacity to deliver timely and consistent security system maintenancerepair services right across your organization’s footprint – whether that’s two locations in one city or two thousands across the globe. Look for how the provider trains its technicians and manages dispatch.  

What to look for in a security services provider: 

• Expertise in technologies from multiple vendors 
• Capacity for timely response across geos 
• Ability to deliver services in person and remotely 
• Skilled and certified technicians

3. Integrate Remote Security Services to Support Your Internal Team 

Maintaining modern security technology requires advanced technical expertise in many different disciplines. It can be difficult to maintain this expertise internally – it’s just too specialized. Even large organizations may find that they can’t complete tasks as quickly as they should because of competing priorities.  

These tasks include things such as monitoring the health of the security system, password management, remote diagnostics and fixes, performance benchmarking, and helping maintain regulatory compliance. 

You can partner with an experienced security service provider to outsource these professional security services to experts whose sole focus is on these specialized tasks. They are highly trained, deeply experienced and because they do it every day, they are highly efficient too. 

What to look for in a security services provider: 

• A wide range of technical experts 
• Global delivery capacity 
• Scalable service offering, including embedding into your team 

4. Tap into Security Risk Management Services to Better Prepare Your Organization  

Security is not just about technology. It’s also about preparing your organization for an increasingly unpredictable environment. As you consider a security technology services provider, take a look at their advanced security services to help you stay ahead of risk – it might be the single best indication of their knowledge of the security landscape and what’s happening on the ground. 

This includes helping you develop emergency response plans, assessing your physical footprint to identify potential risk areas, and safety and emergency preparedness training so that your people have the knowledge and confidence to respond to emergencies, whether that’s a fire or workplace violence. 

Going a step further, risk intelligence services can give your organization actionable information on emerging risks at the local, national, and global level so that you can proactively respond. 

What to look for in a security services provider: 

• Training services for multiple use cases 
• Customizable consulting services  
• Risk intelligence capacity 

Securitas Technology offers a complete range of security services to help you optimize your security technology, empower your team, and deliver greater safety to your organization.  

* Survey of 4,540 Securitas Technology clients worldwide, conducted November 2024.