2026 Innovator Award Recipient
Dr. Serdar Ince Recognized as a 2026 Security Innovator by Security Business magazine
For Dr. Serdar Ince, innovation has never been about chasing the latest technology. It's about solving real problems, simplifying complexity, and helping clients prepare for what's next.
That approach has helped establish Serdar as a respected voice in the global electronic security industry and recently earned him recognition as a 2026 Security Innovator Award honoree by Security Business.
As Global Senior Vice President of Innovation and Artificial Intelligence at Securitas Technology, Dr. Ince leads initiatives that help shape the future of security across the globe. His journey from being on the Turkey leadership team to now leading innovation for one of the world's largest security providers reflects both the global nature of the industry and his commitment to continuous learning and improvement.
For Dr. Ince, however, the recognition belongs to far more than one person.
"It is humbling, because recognition from a magazine that knows this industry well means a lot," he said. "Innovation is never a solo effort, so I see this as a reflection of the teams I am privileged to work with and the clients who trust us to try new things."
Innovation That Starts with Clients
Throughout his career, Dr. Ince has focused on a simple principle: innovation must create value.
"Meaningful innovation is not about adopting the newest technology; it is about solving real problems our clients actually face," he said.
That philosophy has become a cornerstone of Securitas Technology's commitment to excellence. Every innovation begins with understanding client challenges and finding ways to make operations easier, reduce complexity, and help organizations focus on their core business.
One of the most visible examples is SecureStat® Cumulus, the company's AI-powered camera-to-cloud video solution.
Organizations need security solutions that can evolve as threats, technologies, and business needs change. Dr. Ince and his team designed SecureStat Cumulus as a cloud-native platform that enables clients to scale intelligently, adopt new AI capabilities more quickly, and gain greater visibility across their security technology ecosystem.
"The cloud architecture means clients can use the latest technology while keeping their systems future-proof," he said.
A Trusted Advisor on the Future of Security
Beyond product innovation, Dr. Ince plays a leading role in helping clients understand the trends shaping the future of the industry.
Through Securitas Technology's annual Global Technology Outlook Report and ongoing engagement with clients, partners, and industry leaders, he helps organizations navigate emerging technologies and make informed decisions about their security strategies and future investments.
The 2026 Global Technology Outlook Report identified three major trends transforming security: Artificial Intelligence, Cloud Services, and Advanced Sensors.
"AI and cloud are reshaping the world," he said. "It is no coincidence that they are among the most significant trends we see across industries today."
Those themes are echoed in the upcoming 2027 Global Technology Outlook Report, which found that organizations are increasingly embracing AI-powered insights, cloud-based platforms, and emerging technologies such as robotics and drones to create more connected, intelligent, and proactive security programs.
His role extends beyond identifying trends. As a trusted advisor, Dr. Ince works closely with clients to understand the practical implications of those security technologies and how they can be applied to create measurable business outcomes.
Listening, Learning, and Looking Ahead
Ask Dr. Ince where innovation begins, and the answer is simple: listening.
Whether through the company's Client Advisory Board, Security Symposiums in North America and Europe, trade shows, or conversations with field teams, client feedback remains central to how innovation takes shape at Securitas Technology.
"Being close to our clients is the only way," he said. "They are the ultimate judges of any service."
Looking ahead, Dr. Ince believes AI, cloud, and data will continue to transform security, not by replacing people, but by helping them make better decisions.
"No technology can replace human judgment in security," he said. "The goal is to augment our frontline teams with tools that transform data into something a human can actually process and act upon."
That vision continues to guide Dr. Ince's work and reinforces Securitas Technology's role as a trusted advisor and innovation leader. It is also why this recognition is about more than a single achievement. It reflects a career dedicated to helping clients embrace innovation with confidence while shaping the future of electronic security through a commitment to excellence.
